Three years ago, when Parcelsea introduced prototypes of its private parcel lockers to quickly solve the problem of waiting for couriers, they began gathering feedback from test customers on what their first market-ready product should look like. Thanks to an enthusiastic test group, they were able to launch a personal parcel locker—an evolution of the prototypes—as early as May 2021. By now, this same smart parcel locker has reached nearly 900 front doors! At the same time, it is extremely important for us to know […]
Starting January 26, we are launching Picapac’s brand-new product—the shared parcel locker. Until now, Picapac has offered a single product and service: the personal parcel locker, which is primarily intended for use by a single household or business. However, there has long been a demand in the market for a parcel locker that can be shared with neighbors, which is why we have developed a new service—the shared parcel locker! The lockers […]
An exciting discovery in February. We can say that since Parcelsea was launched a year and a half ago, at least one smart mailbox has been installed every single day.
What does it mean to share access to a home parcel locker with others? You don’t need a separate app to use the Picapac home parcel locker; all communication takes place via text message. Example: When one of the locker’s compartments is closed, you’ll receive a text message. You can also unlock the locker remotely via text message. Using the delivery notification feature, you can receive an SMS when a package is picked up from the compartment. So if there are several package recipients in the family, you can now […]
In partnership with Omniva, in addition to courier shipments, shipments via Omniva’s parcel locker service will also be available at Picapac’s home parcel lockers. Steps you need to take: 1. Make sure your phone number is linked to the Omniva system. When you send your phone number to Picapac customer service, they will forward it to Omniva, who will add it to their system. Up to 5 additional users can be linked to a single Picapac account. 2. When making purchases in the online store, select from the list of Omniva parcel terminals […]
Starting December 12, 2023, you can return Omniva packages at Picapac. Returns must be arranged in advance via the My Omniva portal. At Picapac, use the return shipping feature to return your package. Instructions for returning a package: 1. Log in to the My Omniva portal. If you do not have a My Omniva account, please register as a user. When you enter your phone number, the system will automatically detect that you have a Picapac kiosk. 2. Upon logging in on the homepage, Omniva will ask you, […]
Here are the most common questions people ask about the Picapac home parcel locker. The answers will help you better understand what the service is all about and whether it’s something that would work for you. 1. What is Picapac? The Picapac personal parcel locker is a parcel locker designed for private and business customers, installed at your front gate. You can leave both large and small packages there and also pick them up on your way […]
In partnership with Omniva, starting October 26, 2023, we’re offering the option to send packages at the Omniva parcel locker service rate! You can use the My Omniva portal to send a package. Read on for step-by-step instructions on how to send a package. Instructions for sending a package: 1. Log in to the My Omniva portal. If you don’t have a My Omniva account, please register. When you enter your phone number, the system will automatically detect that you have a Picapac locker. […]
Picapac ostis Parcelsea pakiautomaatide võrgustiku, et pakkuda personaalsemat ja kodulähedasemat pakiteenust üle Eesti. Tehinguga omandas Picapac 700 pakiautomaati.
Alustasime veebruaris koostööd Omnivaga, mille tulemusel suunduvad Omniva pakiautomaadi teenusega pakid automaatselt kodupakiautomaati.
