Community parcel locker
The community parcel locker is designed for neighbors, apartment buildings, and commercial properties. The parcel locker is installed within walking distance, allowing you to receive all your products and services without having to deal with couriers, meet them in person, or know them by name. You can also send and return packages.
The community parcel locker is located just a short walk from your home or workplace. No need to drive far or wait for a courier—your packages are waiting for you just a few steps away.
The community parcel locker lets you quickly and easily return packages that don’t work for you. Now you can feel free to order more items to try, knowing that you can return them easily and securely.
The parcel locker is open to all couriers, allowing you to choose the delivery service that best suits your needs. No need to wait for a specific carrier’s courier anymore—your packages will arrive at the community parcel locker regardless of the courier. When using Omniva’s service, your packages are automatically routed to the community parcel locker, and all of this for the price of the parcel locker service!
Would you like to reduce your environmental impact?
By using our service, you reduce your carbon footprint because you no longer have to drive to pick up or return packages. Our nearby community parcel lockers help save fuel and reduce emissions.
Frequently Asked Questions
Each family has one primary phone number where package notifications are sent. Additional users (up to 5) can be added via Omniva’s additional service , which means that all packages from Omniva parcel lockers are transferred to the Picapaci community.
Example: The primary user* in the household is Jüri. However, his wife, Mari, wants to order the package through the Picapaci community. In this case, Mari’s phone number must be registered as an additional user** in Picapaci (more details on this can be found underOmniva’s additional services). The package will be delivered to Picapaci based on Mari’s phone number, but the package notification will be sent to the primary user, Jüri.
* Primary user – one person per household who placed the Picapaci community order and whose phone number is linked to the Picapaci kiosk.
** Additional users will not receive a notification from Picapac regarding the arrival of a package. Additional users will only receive a notification from Picapac regarding the return of a package if the package has a "delivered" status and the return is permitted.
- After receiving the SMS notification that your package has arrived,enter the 6-digit PIN code provided in the message using the keypad.
- The parcel locker opens the compartment containing your package.
- Remove the package from the compartment and close the compartment.
- After entering the code and closing the hatch, the parcel locker marks the slot as empty.
When placing a package in a parcel locker, the courier identifies the correct recipient based on the customer’s address. Therefore, it is important that you enter your correct address when placing an order.
If the package does not fit in the parcel locker, the courier will contact you to arrange a new delivery method.
Please note: The community mailbox does not have an L-sized compartment, so packages of that size cannot be placed in it.
We’ll hold your package for 72 hours. If you’re unable to pick it up within that time, please let us know as soon as possible. We’ll extend the holding period, or the package will be returned to the sender.
Just before your account is activated, we’ll send you an email with information on the main guidelines, such as how to send a package. You can also find the guidelines page under “Customer Support” on our website.
Go directly to the instructions page HERE
| Name of the parcel locker | Address |
| Development of the Uus-Veerenni Community | 12 Pille Street, Kesklinna District, Tallinn, Harju County, 10135 |
| Community Liilia Street 26 | 26 Liilia Street, Pirita District, Tallinn, Harju County, 11914 |
| Community, Sinitiiva Street 2 | 2 Sinitiiva Street, Pirita District, Tallinn, Harju County, 11913 |
| Community Center, 27 Kesktee (Heki Road) | 27 Kesktee, Pirita District, Tallinn, Harju County, 12112 |
| Community, Võsa Street 26 | 26 Võsa Road, Pirita District, Tallinn, Harju County, 11912 |
| Community, 4 Lehise Street | 4 Lehise Street, Pirita District, Tallinn, Harju County, 12012 |
| The intersection of Serva Road and Meresihi Road | 4 Meresihi Road, Kelvingi Village, Viimsi Parish, Harju County, 74018 |
| Community Parking Lot at 1a Kaselaane Street | 1 Kaselaane Street, Laagri, Saue Municipality, Harju County, 76401 |
| West Parking Lot of the Harku Community Health Trail (Tammelehe Road) | 51 Tammelehe Street, Alliku Village, Saue Parish, Harju County, 76403 |
| The intersection of Sarapuu and Vindi Streets in the community | 14 Vindi Street, Tabasalu, Harku Municipality, Harju County, 76901 |
| The intersection of Erna and Kasevälja Roads | 1 Kasevälja Road, Suurupi Village, Harku Municipality, Harju County, 76907 |
| Community Tavern, 3 Taverni Street | 3 Taverni Road, Tiskre Village, Harku Municipality, Harju County, 76916 |
| The intersection of Tuulimaa and Veesilma Roads | 4 Veesilma Road, Türisalu Village, Harku Municipality, Harju County, 76706 |
| Hargla Community Bus Stop (Community Center) | Cultural Center, Hargla Village, Valga Parish, Valga County, 68014 |
| Community Merepiiga Street 8 | 8 Merepiiga Road, Rannamõisa Village, Harku Municipality, Harju County, 76906 |
| Volta Kvartal Community | 3 Mootori Street, North Tallinn District, Tallinn, Harju County, 10416 |
| The Rabarebase Garden Suburb Community | 1 Vanatoa Road, Lähtse Village, Kiili Parish, Harju County, 75416 |
| Oblika Road (Vääna-Jõesuu) | Oblika Road, Vääna-Jõesuu Village, Harku Municipality, Harju County |
Benefits
Accepts packages
Accepts courier shipments from most service providers (initially Omniva and DHL, but more companies will be added). In the case of Omniva, it also accepts shipments destined for parcel lockers.
Sends notifications
The user who ordered the package will receive a notification of its arrival via text message. Other users of the parcel locker will not receive this notification and cannot access a package that is not theirs, as the unique code is sent only to the person who ordered the package.
Sending packages
When sending packages, use the Omniva service, which is subject to the Omniva parcel locker service fee!
Safe storage
The lockers are locked 24/7. When a package arrives, the recipient receives a unique PIN code via text message, which can be used to open the locker.
Weatherproof and durable
The parcel locker's housing is waterproof and keeps the items inside the compartments safe. The operating temperature range is from -25°C to +60°C.
Technical Information
90 mm x 190 mm x 380 mm
90 mm x 380 mm x 500 mm
190 mm x 380 mm x 500 mm
Overall dimensions: 1500 mm x 1405 mm x 700 mm
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