Starting January 26, we’re launching Picapac’s brand-new product—a shared parcel locker.
To date, Picapac has offered a single product and service: a personal parcel locker designed primarily for use by a single household or business.
For quite some time now, there has been a demand in the market for a parcel locker that can be shared with neighbors, which is why we have developed a new service—the shared parcel locker!
The installation of the machines and the launch of the service will begin in April, but due to high demand, we are launching a pre-order campaign as early as January 26. PBy pre-ordering, you’ll be among the first to experience this new convenience early on!
What is a shared parcel locker?
The Picapac shared parcel locker is a 3-compartment parcel locker that can be used by multiple households. This means, for example, that neighboring households can order a single shared parcel locker and use it together.
The shared parcel locker looks exactly the same as a personal parcel locker, but it has new software that makes sharing the locker easy and convenient.
How does a shared parcel locker work?
- Operates on an open network, allowing you to choose the courier company that best suits your needs from among most popular courier companies
- When using Omniva’s delivery service, you can order packages at the parcel locker service rate. To do so, select “1. Preferred/Picapaci Parcel Locker” from the drop-down menu under “Delivery Options.”
- Your neighbor won't open your package—every user has their own unique code to unlock the compartments
- You can send and return packages. When using Omniva’s delivery service, the parcel locker service fee applies
- You'll receive an SMS as soon as your package arrives
- Payments are automatically deducted from the card
- QR code functionality:
- The courier can access the shared parcel locker using a QR code;
- The customer can send and return a package using a QR code.
There are two packages to choose from:
- “Neighbor Package” – €8 per user per month
- The vending machine is used by at least 3 users (households).
- The first 3 months for just €1/month!
- free installation.
- “Apartment Building Package” – €30 per month per apartment association
- is suitable for a smaller apartment building.
- free installation.
You can pre-order TODAY here.
Frequently Asked Questions
In addition to the customer, there can be up to 5 additional users. Only the primary Picapaci user—that is, the customer who placed the order—will receive a notification when a package arrives.
- After receiving an SMS notification that a package has arrived, enterenter the 6-digit PIN code from the message into the PIN pad.
- The parcel locker opens the compartment containing your package.
- Remove the package from the compartment and close the compartment.
- After entering the code and closing the hatch, the parcel locker marks the slot as empty.
No, because all customers receive a unique code via text message when their package arrives, so your neighbor can't steal your stuff.
When placing a package in a parcel locker, the courier selects the correct customer address from a list. Therefore, it is important that you enter your correct address when placing an order.
To do so, please contact our customer service at klienditeenindus@picapac.ee
The notice period for terminating the contract is 60 days.
The return fee is intended to ensure that if only one user remains at the parcel locker, that person does not have to pay the entire dismantling fee alone.
- The cancellation fee for a household is €5.
- For apartment building packages, onlythe €49.90 disassemblyfee applies, just as it does for personal parcel lockers.
It will be held for 72 hours, and if you are unable to pick up the package within that time, please let us know as soon as possible , and we will extend the time or return the shipment to the sender.


